Refund policy

30-Day Money-Back Guarantee

We have a 30-day return policy, which means you have 30 days to request a return.

  1. To qualify for a return, your item must be as it was when you received it, unworn or unused, labeled, and in its original packaging. You will also need a receipt or proof of purchase.
  2. To begin returning items, you can contact us at sunford_after-sales@outlook.com. If your return is accepted, we will send you instructions on how to mail the package. Items sent back to us without first requesting a return will not be accepted.
  3. All return shipment costs will be the responsibility of the the customer, We don’t provide prepaid return labels unless the return is a result of our error. (You received an incorrect or defective item, etc).

Once we have received your return, we will notify you and let you know if the refund has been approved. If approved, you will be automatically refunded according to the original payment method. Keep in mind that it can also take some time for your bank or credit card company to process and mail a refund.

If you have any questions about returns, you can contact us at sunford_after-sales@outlook.com.


Damages and problems

Please check upon receipt of your order and contact us immediately if the product is defective, damaged or if you receive the wrong product so that we can assess the problem and correct it.


3-Year warranty

AplusBoost offers a 3-year manufacturer's warranty on all cell phone signal boosters. (The booster is guaranteed for three years and the accessories for one year).

  1. Let us know about your problem by contacting our customer support team via email. (Email: sunford_after-sales@outlook.com)
  2. We will provide technical support services and help you replace damaged boosters or accessories.